Yaa Asantewaa Festival

Introduction

Welcome to the Yaa Asantewaa Renaissance Festival ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our mobile application.

Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

Register for an account
Make a donation or purchase tickets
Purchase products from our shop
Apply for sponsorship
Subscribe to our newsletter
Contact us with inquiries

The personal information we collect may include:

Name and contact information (email address, phone number, mailing address)
Payment information (processed securely through Paystack)
Account credentials (username and password)
Donation and purchase history
Event registration information
Sponsorship application details

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our website. This information may include:

Device and browser information
IP address
Usage data (pages viewed, time spent, etc.)
Cookies and similar tracking technologies

Mobile Application Permissions

Our mobile ticket scanner application requests the following permissions:

Camera Permission

We request access to your device's camera to scan QR codes on event tickets. This permission is required for authorized personnel to verify and validate tickets at festival events. The camera is only activated when you use the scanning feature, and we do not store or transmit any camera data beyond the scanned QR code information needed for ticket verification.

How We Use Your Information

We use the information we collect or receive:

To process your donations, ticket purchases, and shop orders
To send you event tickets and receipts
To communicate with you about your account, transactions, and events
To send you marketing and promotional communications (with your consent)
To improve our website and services
To respond to your inquiries and provide customer support
To process and manage sponsorship applications
To verify tickets at events using our mobile scanner application
To comply with legal obligations and protect our rights

Sharing Your Information

We may share your information in the following situations:

Payment Processing: We share payment information with Paystack, our secure payment processor, to process your transactions
Service Providers: We may share your information with third-party service providers who perform services on our behalf
Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities
Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

All payment transactions are processed through Paystack using secure encryption technology.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access and receive a copy of your personal information
The right to rectify or update your personal information
The right to delete your personal information
The right to restrict or object to the processing of your personal information
The right to data portability
The right to withdraw consent at any time
The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

Yaa Asantewaa Renaissance Festival

Email: info@yaaasantewaafestival.com

Phone: +233-538-9289-45

Address: Ejisu, Ashanti Region, Ghana